Daily Routine (I)

Andy, 
Thanks for the suggestions. I checked the vocabulary section, and I found that both translations are correct. Let me know if you see anything different. 

Dear Helen,
Please tell me, is xiawu morning or afternoon?
Andy

Hello Andy,
In Chinese, “xiawu” is “afternoon”. 

Helen,
Please look in the "Lesson Dialoque PDF"
Andy

Hi Andy,
Thank you very much for your suggestions. We’ve fixed the problem and please re-download the new PDF.  

Dear Helen,
Xie xie nin! My mistake - I should have told you in the beginning that the problem was in the "Lesson Dialoque PDF".
Sincerely, Andy

Dear Andy, 
You're always welcome. Any questions, feel free to let me know. Good luck with your Chinese studies.  
 

hi andi
how are you are you come 

Hi 478,
I checked out the video and it seems to work. Is it streaming slowly? Do you mind me asking where you were when you encountered the problem? 

In my home =)

yeah i ve same problem. i can open some video but some not... pls help

Hi bashodasahn,
May I know what kind of problem you encountered while you were watching the lessons? Does it work now?

hello
for example i can open another lesson 's video but some video cannot open. i dont know what is problem . also sometimes cannot open any video. just see loading . but my connection is very fast. we use fiber adsl..

Hello, thank you for letting us know more about this issue. We have started looking into this problem and should be resolving it soon. On our end the videos seem to work well, but we’ll continue to troubleshoot for a solution. Can you watch the videos now?

hello. thanks Helen.
now no any problem. thanks for ur service

Hi bashodasahn,
No problem. Just enjoy our video lessons. If you have any questions, feel free to let me know.

Dear 478,
Could you please tell me your problem about this lesson? I would like to help you.

Miss Jo don't clear all the concepts that is it. thank you=)

Hi 478,
"Bā diǎn sān kè" means 08:45. 
1 kè equals to a quarter or 15 minutes. So "sān kè" means 3 quarters or 45 minutes. 

oh okay!! thank you Thank you ... Miss jo didn't explain this in her video!

Hi Kanza,
Nice to hear from you~
Kanza is “坎扎 (kǎn zā)” in Chinese according to transliteration. 
If you have any questions, feel free to let me know.

thankyou so much miss Helen! =) YOu are so great!

You are welcome. I’m so happy that I can help you. =)

Hi pinyinLVR,
Thank you for your good question.
In Chinese, we can call a young man surnamed "Wáng" as "xiǎo Wáng." And "xiānsheng" is more formal, which means sir or Mr..

Hi nandia,
Please tell me the things you don't understand in this lesson. Maybe I can explain them here.

Hi Sergey,

Thank you for alerting us to potential problems.

I checked out this video and from my system, I was able to watch the whole video. It seems that it works well from our side. My first suggestion would be to try to download it again sometimes there can be internet transmission problems beyond our control. 

To assist us in solving this issue for you, could you let me know if the problem is that you can’t load the whole video or your system indicates that it is loaded but still you can’t watch through the whole video after loading.

Thanks and sorry for the inconvenience.

I can't load the whole video or sometimes the loading takes a few hours . This specific video is not the only one that is problematic, and I have this problem with many of the videos in your site,

Hi Sergey,
I checked several videos on my side and it seems they work well. The Internet connection may be the cause of the problem. Can you try at another internet connection point? Are you on WIFI? 

We are sorry for the problems you are having. We will explore this matter more with our technical staff. It may be something in the connection of the internet between our two counties but we are searching for problems within our own system. 

By the way, may I know where you are located?

My location is Israel.
the connection isn't WIFI...

Okay. And thank you for providing more information. Our technical staff is dealing with this issue.
There may be some issue with your Internet connection, it might be necessary to check and see the ISP speed. Have you tried large video files from other sources? Is it fast?

We are still exploring how to test if it is the Israel-America connection problem. I hope we can solve this and provide our best service to you.

Yes, mostly there are no problems with the videos.

Thank you for effort .