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Hello, there used to be tutoring for our lessons from 8am to 5pm (I believe) but yesterday, I wasn't able to contact the tutor. There was no available link for that. Is there anything new I don't know about? Thanks...
Posted by vmasci October 25, 2013
Lisa_eChineseOnline Support says
Hi Vmasci,

Sorry for the inconvenience and thanks for letting us know about this. 
Yes, we are still available to help online from to 5 p.m. on weekdays. 
It seems there may have been some issues with the Live Chat yesterday, but it appears everything is back up and running since we were able to have a nice chat just now. 
October 25, 2013 Reply
vmasci in reply to Lisa_eChineseOnline Support
Hello, I still cannot see the chat icon. I need the chat help. What is wrong with the website? Please let me know.
February 6, 2014 Reply
Lisa_eChineseOnline Support in reply to vmasci
Hi Maria,

Sorry for the late reply. We were out of the office for the Spring Festival. Now we are back! 
And we are still available to help online from to 5 p.m. on weekdays (Beijing Time). Please feel free to have a live chat with me. :)
February 7, 2014 Reply

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